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Name |
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Address |
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Phone No. Mobile/cell No. |
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Email |
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Fax No. |
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Total Number of persons in party = Adults Children (under 16) |
Male
Female |
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Pool and spa heat required |
Yes/No (£85/$140 p/ week ) Please
note if you request pool heat once you have arrived at Glenbrook you will
have to pay $175 + tax to the local agents. |
I/We would like to book Glenbrook Villa, Glenbrook
Resort, Clermont, Florida
Arrival
date : Departure date :
Tel: +44
(0)208-361-9989, Email:
TERMS AND CONDITIONS
Please note
that the booking will only be valid when this form and attached Terms & Conditions
are filled in and returned to us with the non refundable deposit.
Terms &
Conditions
Please ensure
you read and understand the following terms and conditions pertinent to your
accommodation rental. If you have any queries, please do not hesitate to
contact us (hereafter called the Owner) for clarification before you sign the
booking form.
Whilst we
reserve the right to increase or decrease accommodation prices at any time, we
will confirm to you the current price at the time of booking. As soon as you
have confirmed your booking and paid your deposit or full payment, the cost of
the rental is guaranteed against any further increase. This guarantee is
offered subject to our terms and conditions and payment being adhered to and
providing you do not make further amendments to your holiday arrangements.
Your holiday
home rental includes Accommodation as booked, including services e.g. Gas,
water and electricity, (excludes pool heating unless otherwise stated).
NOT included in
our rental prices: a) Flights b) Car Hire c) Holiday Insurance d) Pool Heating
1. Bookings are valid after:
1. The
booking form has been completed and signed and received by the Owner and
2. The
appropriate deposit has been paid and
3. The
booking has been confirmed in writing by the Owner to the Guest.
2. The person, who signs the Booking Form
certifies that he or she is authorised to agree the Booking
Terms and Conditions on behalf of all persons included on the Booking Form,
including those substituted or added at a later date. The signatory must be a member
of the party occupying the property and must be 21 years or over.
Bookings
cannot be accepted from parties of young people less than 21 years of age.
3. A deposit of 20% must accompany
bookings, which is non-refundable. Upon clearance of the payment, the booking
is confirmed.
The balance
must be paid eight weeks prior to your arrival at the property together
with the security deposit.
We reserve
the right to treat the booking as cancelled if we do not receive the balance by
the due date. Any cancellation charges detailed elsewhere in this document will
then apply.
In the event
of a cheque not being honoured by the bank on which it
is drawn we will make a charge of £20 /$30 to cover the bank charges and our
Security
deposit
The Security
Deposit $300 or £175 will be due together with the the final balance 8 weeks
prior to the arrival.
The security
deposit will be returned within 28 days of departure as long as any key(s) are
returned and no damage or loss is reported by the Owner’s Management Company. We
reserve the right to claim this off the Guest.
4. If the Guest wishes to cancel the
booking he should advise the Owner immediately by telephone followed by
confirmatory letter. The Owner shall be entitled to retain all payments already
made and to recover, if not already paid, the balance of the hiring charge as
follows:
More than 90
days no charge
90-45 day’s
loss of initial deposit
30 - 45 days
notice: 50% of the rental charge
Less than 30
days notice: 100% of the rental charge
We recommend
you arrange your own travel insurance including cancellation cover
5. In the
unlikely event that circumstances beyond the Owner’s control necessitate the
cancellation of the rental arrangement, the Owner reserves the right to cancel
any bookings at any time and will only be liable to refund monies already paid
by the Guest. Furthermore, the Owner cannot guarantee that all the facilities
described in their website will be available.
6. The Guest agrees to pay the full cost of
any breakages, losses or damage to the property (the Owner’s Management Company
will be sole arbitrators on cause of damage or loss)
1. To take
good care of the property and leave it in a clean and tidy condition at the end
of the holiday
2. To report
any damage or loss immediately it is discovered to the Owner’s
Management Company in
3.
Any damage found on arrival should be reported to the Owner’s Management
Company within 24 hours of arrival in order to avoid you being blamed for the
damage. If not reported, we will assume you caused the damage and reserve
the right to claim for repairs against your security deposit.
4. To permit
the Owner or their Agents reasonable access to the property to carry out any
maintenance if necessary
5. Not to
sublet or share the property except with persons nominated on the Booking Form
7. No liability is
accepted by the Owner for loss of main services or failure of appliances, nor
for the consequences of the actions or omissions of persons who may control
supply of mains service, nor any actions taken in the vicinity of the property
by any authority over which there is no control by the Owner.
8 The property is available after
9 The Owner does not
accept any liability for injury, damage or loss caused by any reason or for any
claim made as a result of this booking and/or the subsequent holiday. The Guest
is responsible for taking out an adequate insurance policy(ies) to cover all
risks. This waiver is also applicable to people visiting the property as guests
of the Guest(s).
10. The Owner does not
accept any liability for injury, damage or loss caused, or for any such claim
by a third party as a consequence of actions by the Guest(s) and other people
occupying the property during the period of the let.
11. An additional fee (as stated on the
booking form) will be levied if the Guest requires the pool to be heated during
their stay. Guests may use the swimming pool at their own risk. They should
always observe the safety rules listed in the Information and Safety Book held
in the home and observe the pool safety notice displayed in the pool area.
Pool heating
will be switched on during the day ordered and may take some time to heat the
pool to optimum temperature. Having ordered pool heating, The Owner is not
responsible for the weather and, if it's warmer than expected, pool heating
still has to be paid for. The solar blanket must be used when pool is not in
use (especially at night).
Like you, we
have no control over the weather! We are unable to guarantee the water
temperature in pool heating as this will depend on the prevailing weather
conditions.
The heater is
a mechanical device, as with any mechanical device it can be subject to
electrical / mechanical failure. If such an occurrence was to happen, every
effort will be made to repair the heater. If the guest has paid for pool heat,
then we shall refund only the days you are without pool heat. We cannot and
will not refund for anything that has not been paid for.
Please be
aware that the pool heating equipment will not function correctly if the
outside air temperature drops below 50 Degrees Fahrenheit.
12. The pool is cleaned and
chemically balanced every week for your safety and comfort; however on rare occasions
it may be necessary to apply extra chemicals to the pool to maintain safe and
correct chemical levels. Should this occur during your stay it will be
necessary for you to be out of the pool for a period of 12-24 hours for safety reasons?
13. As owners of the
property, we, our servants or agents, will not be liable for any loss or delay
occasioned by any of the following: strikes, riots, political unrest, war or
the threat of war, terrorist activities, industrial disputes, fire, flood,
technical/weather problems to transport, aircraft, closure of airports, or any
other event beyond the owner’s control.
14. The maximum occupancy is 10 persons for
the villa and is determined by the authorities within strict guidelines for
fire safety. Please note that contravention of the above will render your
booking void, all moneys paid will be forfeited and you will be asked to leave
the villa immediately without further compensation.
15. Strictly no pets or smoking are allowed
in the villa at any time, this includes the pool area. Please note that
contravention of the above will render your booking void and all moneys will be
forfeited
16. Our villa is situated in a quiet
residential area consisting of approximately 200/15 rental homes/US families.
It is a condition of the rental that you should be considerate in your behavior
and keep noise levels to a reasonable level so as not to disturb our neighbors.
17 Complaints: We sincerely hope you do not
have any! ...But in the unlikely event that you wish to register a complaint
during your holiday, contact the property management company immediately and
follow this up with a letter. Give a copy to them and send us a copy on your
return. Unfortunately we are not always able to control the components of your
rented accommodation and it is possible that an advertised facility may be
withdrawn or
Changed due
to circumstances beyond our control and for which we cannot accept liability.
WE STRONGLY
ADVISE ALL OUR GUESTS TO TAKE OUT TRAVEL INSURANCE FOR YOUR WHOLE PARTY, WHICH
INCLUDES CANCELLATION CHARGES COVER (
PERSONALLY BE
RESPONSIBLE FOR PAYMENT OF ANY CANCELLATION CHARGES WHICH MAY BECOME DUE.
I agree to
pay the balance eight weeks prior to departure. I accept the Terms &
Conditions attached on behalf of myself and my party. I am over 21 years of
age.
Signed
Name ________________________________________________ Date
___________________
Please sign
above and return by post with your payment to:
Michael Kruger,
Tel: +44
(0)208-361-9989, Email: